The Mission:

RIPL is a leading non-profit tech-for-social impact organization. We help government solve some of society’s most pressing challenges using data, science, and scalable, sustainable technology. Our work has supported data-driven policy improvements in health care, education, social insurance, civic participation, workforce development, and criminal justice.

For example: in the early days of COVID-19, we partnered with Rhode Island to build a cloud-based Pandemic Unemployment Assistance system in just 10 days, making Rhode Island the first state in the nation to pay CARES act benefits to workers and families in need, and helping over 70,000 RI workers receive their unemployment benefits.

We are now expanding across the country — including Colorado, Hawai’i, New Jersey, and Washington — to use administrative data, ML/AI, and cloud technology solutions to help state and federal government connect millions Americans with in-demand careers and streamlined benefits.

The Role:

As a member of the Product Team, you will work with the Director of Product Innovation to develop and deploy innovative, science-powered products in partnership with government stakeholders and mission-aligned organizations. The Product Manager will execute the organization’s product deployment approach ensuring each implementation is configured to meet regional needs and that we are building and learning iteratively to augment our product and process for better outcomes.

RIPL’s staff are located all over the country but stay connected with online chat, regular coffee hours and in-person time when travel is possible. As an organization we value quality over quantity, and believe our government partners deserve the best. We know that changing culture and systems takes hard work, and we’re committed to that work for the long term.

The Ideal Candidate:

• At least 2 years’ experience serving as a product manager of a cross-functional team, ideally in an agile environment. We are also recruiting for more senior Product Managers and welcome applications from experienced industry professionals.
• Experience delivering impactful digital experiences in a start-up environment; a bias toward action and willingness to flex to what is necessary to deliver the work.
• Experience with products at various stages in lifecycle from concept and discovery to delivery and scaling with ability to execute the day to day effectively at all stages.
• Experience and willingness to work with stakeholders to present an approach and to gather diverse perspectives and user needs to inform decision-making.
• Facilitation experience including kickoff workshops, discovery/prototyping sprints, road-mapping exercises, and prioritization efforts with teams and with stakeholders.
• Willingness to flex across design and research disciplines to develop research plans, conduct user research and testing activities, and develop low-fidelity prototypes.
• A commitment to the highest quality of work both personally and on an organizational level.
• A strong desire and commitment to using science to improve lives, ability to learn and think creatively in partnership with a diverse team of scientists and staff to use data and science to solve complex social problems at speed and at scale.
• Bachelor’s Degree or equivalent work or training experience.
• Proficiency with a programming or data analysis language (e.g., Python, R, Stata) and data analytics and visualization tools (Tableau, Microsoft Power BI) is a plus.
• Professional proficiency in Spanish language a plus.

The Benefits:

• Competitive salary.
• Committed, mission-minded colleagues.
• A supportive, remote-first work environment.
• Highly-subsidized health, dental, vision, life and disability insurance.
• 401k with employer match up to 6%.
• Flexible schedule and PTO.

RIPL is an equal opportunity employer.