I am a very motivated and driven individual looking for software project management and support engineer opportunities in the consumer electronics and privacy sector. I am open to worldwide remote roles or relocation to California, Texas, continental Europe and more. I have 6 years experience in delivering exceptional customer service and resolving complex technical issues. For the last 3 years I have been doing this at the world's first ever 3 trillion dollar company Apple. I balance software and hardware related issue resolution with educating our customers across the 1.65 billion Apple devices in active use. I also have prior technical experience at Google. I also have experience managing multiple cross-functional and international projects as a freelancer on sites like Testbirds and Upwork. In addition to this I have developed project experience working as a Operations manager role with a global music label called Souletiquette and as a project coordinator at a non-profit called the Irish Tech Society. I am an expert operator in the customer support sphere with a deep passion for creating fantastic experiences for customers and delivering innovative solutions for stakeholders worldwide. I am always available for an interview and I would be happy to take one to see how I can meet your hiring needs.